Privacy Policy – Sonsio Affiliated Companies
Even though Sonsio promises not sell or rent your personal information, please understand that in the normal course of doing business with us, your information may be transferred or utilized.
Overview
The Sonsio Affiliated Companies (collectively "Sonsio") take the privacy of your personal information very seriously and we will use your information only for the purpose of doing business with us and reducing the risks of fraud to you and/or to Sonsio.
Jump to a specific section of our Privacy Policy:
Use of Customer Information
Information collected by Sonsio in any manner, including information collected online from those who place an order, may be used within the Sonsio family of companies, or by an authorized agent of Sonsio to inform the user about services and products of potential interest. Customers might be contacted by telephone, direct mail or e-mail to keep them up-to-date on new products and services offered by Sonsio's family of companies or an authorized agent.
When ordering products via the telephone, fax, U.S. mail, in person or on Sonsio's Website, purchasers can order products, make requests or register to receive information. Such customer-specific information will be used to fulfill the specific request(s) or purpose(s) for which it was provided. In addition, such voluntarily provided information may be occasionally used to offer products and services that may be of interest to Sonsio's customers. Customer "testimonials" and praise for our products and services that are provided to us may be used in promotional materials, on the telephone or on our Website. However, these "testimonials" will have the personal information suppressed, unless we have received specific permission to include the information; or if it is already in the public domain such as in a magazine article, blog, Website, or other publicly accessible document.
Information collected by Sonsio in any manner, including information collected online from those who place an order, may be used within the Sonsio family of companies, or by an authorized agent of Sonsio to inform the user about services and products of potential interest. Customers might be contacted by telephone, direct mail or e-mail to keep them up-to-date on new products and services offered by Sonsio's family of companies or an authorized agent.
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Collection of Your Personal Information
You can access some areas of the Site without submitting any personally identifiable information. Sonsio collects personally identifiable information only if you choose to: (a) complete the online forms to request information, register for our programs and/or contests, through the Site or (b) post any information on discussion groups, bulletin boards or forums on the Site. The personally identifiable information that Sonsio collects includes your first and last name, e mail address, street address and telephone number. Under some circumstances we may also request and collect additional information that is necessary or appropriate for the completion of a transaction requested by you, such as vehicle, credit card or banking information and billing address, or other information required for participation in or delivery of merchandise in connection with one of our promotional programs.
All of the information that you provide on the Site is collected and maintained by Sonsio or service providers acting on behalf of Sonsio. Sonsio may also collect certain non-personally-identifiable information in connection with the operation of the Site, including Internet Protocol ("IP") addresses, browser or operating system information, data on buying, selling and web pages viewed or links clicked, and the websites that you visit before or after you visit the Site. Such information is also collected and maintained by Sonsio or service providers acting on behalf of Sonsio.
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Do We Employ "Cookies" or Other Similar Technologies?
Sonsio may use "cookies," log files, clear gifs and similar programs on certain portions of the Site. Sonsio does not use cookies or similar programs to retrieve information that is unrelated to your visit or your interaction with the Site.
"Cookies" are small text files stored on your computer's hard drive. "Clear gifs" are small graphics files stored on your computer's hard drive that are similar in function to cookies. They allow Sonsio to personalize your experience, provide specialized content and support to customers, record session information, compile data regarding use of the Site, recall visitor preferences and/or simplify the completion of online forms. Most browsers automatically accept cookies, but you can use settings on your browser to disable or turn off cookies. If you choose to reject the cookies used by the Site, you may be unable to access certain areas of the Site, or your use of the Site may be degraded. "Log files" are files that store information such as internet protocol addresses, browser type, internet service provider, pages visited before or after the Site and similar demographic information for aggregate use to determine how the Site is used.
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How We Protect Your Information
To prevent unauthorized access or disclosure, maintain data accuracy and facilitate the appropriate use of information, Sonsio uses physical, technological and administrative procedures to attempt to protect the personally identifiable information we collect through the Site. Nevertheless, Internet transmissions are never completely private or secure. You understand that any messages or information you send to the Site may be read or intercepted by others. If you have any questions about the security of personally identifiable information collected by Sonsio, please contact us by email at info@sonsio.com, or by calling 1-303-736-1111.
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Use of Your Personally Identifiable Information
Sonsio uses the personally identifiable information we collect about you to provide any products or services requested by you. Upon our collection of your personally identifiable information, Sonsio may use such personally identifiable information internally, separately or in combination with pre-existing information, for the following purposes:
- To provide any requested services, including;
- To troubleshoot problems with the Site or any products or services, as requested;
- To bill you for and collect fees owed;
- To customize your experience or homepage on the Site;
- To enforce our Terms of Use;
- To detect and protect against error, fraud and any other unauthorized or illegal activities;
- To provide contact and billing information to vendors, providers or dealers;
- To contact you with more information about Sonsio and its services; or
- To alert you to upgrades, special offers, updated information and other new services.
Personally identifiable information collected on the Site may be stored and processed in the United States or abroad.
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Disclosure of Your Personally Identifiable Information
We may disclose your personally identifiable information to third parties, including, without limitation, vendors, providers or dealers, as necessary or appropriate to provide products and/or services requested by you. You acknowledge and agree that, by requesting such third party products and/or services, you hereby authorize Sonsio to disclose your personally identifiable information to such parties.
In addition, your username or user identification ("ID"), may be displayed throughout certain portions of the Site, including, without limitation, in connection with any discussion groups, bulletin boards or forums or other postings in which you participate. Other users of the Site will also be able to view contents of any posts by you (collectively, your "User Posts"). Therefore, if you include any personally identifiable information in your username or user ID, or any of your User Posts, any other person or entity who accesses this Site may be able to identify you and your activities on this Site.
In addition, we may disclose your personally identifiable information to our subsidiaries or affiliates and third party partners whom we occasionally hire to provide services on our behalf, including support services, website services, packaging, mailing and delivering promotional materials, shipping, answering customer questions about our services, and new services. Sonsio will only provide those partners with the personally identifiable information they need to deliver the services to us and/or on our behalf, and they will be contractually prohibited from using that information for any other purpose. In the event that Sonsio is involved in a transaction such as a merger, stock purchase or sale, or sale of substantially all of Sonsio's assets, your personal information may be transferred to the other party in such transaction. Further, from time to time, we may also disclose aggregate de-identified information about users of the Site to service providers, partners, advertisers or others, but such information will not include personally identifiable information.
We may collect feedback, from you about the performance of vendors, providers and dealers in connection with the Site, or about our services or the Site. By providing such feedback to us, you consent to our use, modification, copying, publication, display and/or distribution of such feedback at no compensation or other obligation to you. You acknowledge that all such feedback is owned by Sonsio and is subject to our Terms of Use, and you consent to the publication, display or distribution of feedback, ratings or reviews about you.
Sonsio reserves the right to disclose your personally identifiable information if required to do so by law or legal process or otherwise requested by any law enforcement officer or agency acting under color of law. In addition, Sonsio reserves the right to disclose your personally identifiable information based on the good faith belief that such action is necessary or appropriate to: (a) protect and defend the rights or property of Sonsio, or (b) act in urgent circumstances to protect the safety or security of the public or of users of the Sonsio's services and/or the Site.
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Identification and Passwords
In connection with your use of the Site for participation in promotional programs, or certain other programs or services you may choose, Sonsio, or authorized dealer personnel, may issue to you, a username, password or other similar access code. In order to protect the privacy of your personally- identifiable information and to comply with the Terms of Use, you must keep any such username, password or access code secret. You may not disclose your user name, password or access code to any third party, or allow any third party to access your account.
You acknowledge and agree that you are responsible for all actions taken using any username, user ID, login or other identifier (each, an "Identifier") or password selected by, or issued to, you in connection with the Site, including, without limitation, any fees charged to your account. You must strictly maintain the confidentiality of any password, and you should not disclose such password to any other person or entity. You agree to notify Sonsio immediately of any unauthorized use of any Identifier or password or any other breach of security of which you are aware by contacting Sonsio by email at info@sonsio.com or by phone at 303-736-1171. Additionally, you should immediately change your password. You may not use any Identifier or password that is not issued directly to you by Sonsio or by authorized dealer personnel.
In order to protect the privacy of the personally identifiable information of others, you may not collect, use, disclose, publish, display, link to, or otherwise provide access to the personally identifiable information of any other person via the Site, except as expressly requested by Sonsio and solely to the extent that you have obtained all necessary and appropriate authorizations, consents or other rights to use and disclose such personally identifiable information.
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Our Retention of Your Personally Identifiable Information
Once registered with the Site, the personally identifiable information that you provide will be stored and maintained by Sonsio until you instruct us otherwise, or, in Sonsio's sole discretion, the longer of: (a) for so long as is necessary or appropriate to carry out the purpose(s) for which such information was collected, and (b) for so long as we are required to maintain such information by law.
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Children's Privacy
The Site is not intended for use by any person who is under the age of 18 and is not of likely interest to children. Sonsio does not intend to collect any personally identifiable information from children under the age of 13, however, the forms on the Site are capable of collecting online contact information from children who furnish it without parental consent or notification. We ask that children do not submit any personally identifiable information to us. If you believe that we have collected personally identifiable information from a child, please notify us, and we will take appropriate actions.
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Choice
Sonsio does not collect your personally identifiable information unless you choose to provide it. You may "opt-out" of receiving further information about Sonsio products and services (other than support or other information that you specifically request by filling out the online forms to register your product or to request online support services) by checking the appropriate boxes on the online forms. If, at any time, you prefer not to receive further e mail communications from Sonsio, you will have the ability to unsubscribe from such communications by means of a link provided in every broadcast e-mail that is sent to you by Sonsio. If, at any time, you prefer not to receive any other form of communication from Sonsio, you will have the ability to unsubscribe from such communications by contacting us at info@sonsio.com
Sonsio aims to keep your personally identifiable information as accurate as possible. You will have the opportunity to update and correct any of your personally identifiable information by logging into the Site and entering any new information about yourself. You must promptly update your personally identifiable information if it changes or it is not accurate. You may change your password, email address and other contact information, financial and shipping information and user preferences by logging into the Site and selecting the appropriate options from our menus. As a general policy, Sonsio will not modify your personally identifiable information upon request, although Sonsio reserves the right to access, remove or modify such information in its sole discretion. Sonsio further reserves the right to deny access to your personally identifiable information: (a) when such denial of access is required by law, (b) when granting you access is reasonably likely to negatively impact other people's privacy, (c) to protect Sonsio's rights and property, and (d) when such requests are frivolous or made in bad faith.
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Your Acceptance
This privacy policy ("Privacy Policy") tells you about the information that Sonsio collects in connection with its general operations and also the operation of its website (the "Site"). Further, we tell you about how the information is used, and how you can access and correct certain information that we may collect.
Please note that this Privacy Policy applies to information collected from you by Sonsio via the Site, as well as various operational functions including information obtained or disclosed through offline correspondence or personal contacts with Sonsio representatives. In addition, to the extent that you disclose, or you authorize Sonsio to disclose, your information to other parties, whether they are vendors, providers or dealers, different rules may apply to their use or disclosure of the information disclosed to them. Additionally, the Site may contain links to other entities' websites that are not controlled or operated by Sonsio. This Privacy Policy does not apply to such third party websites, and Sonsio is not responsible for the content of such third party websites or the privacy practices of such third parties. Therefore, we encourage you to request and review the privacy policies of any third parties before disclosing your information to such parties or visiting such third party websites.
To do business with Sonsio, we must often ask you to provide Sonsio with information about yourself or your company and your credit card and/or bank account(s). When this information is obtained, we will NOT sell or rent your personally identifiable information or a list of our customers to third parties. However, under strict restrictions, and only for the purpose of doing business with Sonsio, there are limited circumstances, in which some of your information will be shared with third parties involved in processing business.
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Links
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
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Your Acceptance of This Privacy Policy and Revisions to This Privacy Policy
By using the Site and providing us with your information, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, you may not use the Site. Sonsio reserves the right, at our discretion, to change, modify, add or remove portions of this Privacy Policy at any time and from time to time, without prior notice to you. All revisions will be posted to the Site. We urge you to review this Privacy Policy frequently for changes. Your continued use of the Site means that you accept those changes.
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Questions or Comments
Sonsio welcomes questions and comments about this Privacy Policy. Questions or comments should be directed to info@sonsio.com or by calling us at 303-736-1111. You may also direct any written correspondence to: Sonsio, LLC, 5630 Ward Road, Arvada, Colorado 80002.
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